Terms of Service

What This Site Is

Ephrata Drain Cleaning is a referral service. We connect callers in Ephrata, Pennsylvania with independent local drain cleaning professionals who can perform the work. We do not perform drain cleaning ourselves, employ the technicians, or supervise the work done in your home.

Independent Contractors

All drain cleaning work arranged through this site is performed by independent contractors. They are solely responsible for the quality, safety and outcome of their work, and for any pricing they quote you. When a technician gives you a price before work begins, that agreement is between you and the technician, not with this site.

No Guarantee of Availability

We aim to answer every call around the clock and to dispatch a local technician at the right urgency for your problem. However, we cannot guarantee that a technician will be available at any given time, that same-day service is always possible, or that any particular problem can be fixed. The dispatcher will tell you honestly what to expect on your call.

General Information, Not Professional Advice

The content on this site, including symptom descriptions, while-you-wait steps and FAQ answers, is general information about drain cleaning. It is not professional plumbing, legal or safety advice, and it does not replace the judgment of a technician looking at your actual drain. If you smell gas, leave the building and call the gas utility and 911 from outside. Do not rely on this site for emergency safety decisions.

Call Recording

Calls may be recorded. Pennsylvania is a two-party consent state: by calling (223) 204-1707 you consent to the recording of your call for quality and routing purposes. See our privacy policy for how recordings and call records are handled.

Limitation of Liability

To the fullest extent allowed by law, this site is not liable for the work, pricing, conduct or availability of any independent professional, or for any damage arising from the use of this site or from services arranged through it. Nothing on this site promises that a cleared drain will stay clear, or that any problem will not return.

Governing Law

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Any dispute arising from these terms or your use of this site will be handled under Pennsylvania law.

Changes to These Terms

We may update these terms from time to time. The effective date at the top shows the most recent version. Continued use of the site or continued calling after an update means you accept the updated terms.